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Privacy Policy

At Marina View Restaurant, we are committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data.

Last updated: January 2025

Introduction

Marina View Restaurant ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, or dine with us.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Reservation details (date, time, party size, special requests)
  • Dietary requirements and allergies
  • Payment information (processed securely through third-party providers)
  • Feedback and correspondence

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Pages visited and time spent on our site
  • Referring website information
  • Device and operating system information

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and confirm your reservations
  • To provide our restaurant services and accommodate special requests
  • To communicate with you about your bookings and enquiries
  • To improve our website and services
  • To send you marketing communications (with your consent)
  • To comply with legal obligations
  • To protect our rights and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • With your explicit consent
  • To service providers who assist us in operating our business (e.g., payment processors, email services)
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Reservation data is typically retained for up to 2 years for business and accounting purposes.

Your Rights

Under UK data protection law, you have the following rights:

  • The right to access your personal information
  • The right to rectify inaccurate personal information
  • The right to erase your personal information
  • The right to restrict processing of your personal information
  • The right to data portability
  • The right to object to processing
  • The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Marina View Restaurant

Address: 6 West Cliff Mansions, Ramsgate, Kent, CT11 9HY

Phone: 01843 591766

Email: marinaview1857@gmail.com